City contact information

On these web pages you can find the contact details of City customer services and information about available online computers and online services.
 

Customer Service at the City Hall

Customer Service provides information regarding services offered by the city and directs clients to the relevant services. You can get, among other things, brochures of Kuopio City, maps and application forms from City Counselling free of charge.

• Tel.: (free number) 0800 182 050
• Street address: City Hall, Tulliportinkatu 31
• Postal address: P.O. Box 228, 70101 KUOPIO
• Fax  +358 17 182 066
• Email: palveluneuvonta (at) kuopio.fi

Opening hours on weekdays between 08.00 and 15.00.
 

Customer Service at the Council Office building

Customer Service is located in the main lobby of the Council Office building. General information is available, particularly on urban environment matters: building, town planning, traffic and parking.

You can also pay invoices sent by the city and buy fishing and hunting licences at the office. Kuopio City brochures, maps and application are also available, free of charge.

• Tel.: (free number) 0800 918 511, or +358 17 185 044 (chargeable)
• Street address: Council Office, Suokatu 42
• Postal address: P.O. Box 1097, 70111 KUOPIO
• Fax: +358 17 185 048
• Email: kaupunkiymparisto (at) kuopio.fi

Opening hours on weekdays between 08.00 and 15.30, opening hours in the summer between 08.00 and 15.00.
 

Customer Service of Karttula district

• Tel. +358 17 184 906, or +358 17 184 963
• Address: Kissakuusentie 6, 72100 Karttula
• Fax: +358 17 184 999
• Email: asiakaspalvelu.karttula (at) kuopio.fi

Opening hours on weekdays between 08.00 and 15.30, opening hours in the summer between 08.00 and 15.00.
 

Email accounts
 

The email accounts of different city services units can be found on the page Email contacts (information in Finnish).

The email accounts of the city personnel follow mainly the format: firstname.lastname@kuopio.fi