City Customer Services


City of Kuopio switchboard


Tel. +358 17 182 111
Monday–Thursday 8.00am–3.30pm, Friday 8.00am-2.15pm

You can search for contact details by name, telephone number, job title or department.

 

Customer Service at the Council Office Building


The Customer Service desk is located in the main lobby of the Council Office Building. General information is available, particularly relating to the urban environment: building, town planning, traffic and parking. You can also pay invoices sent by the city, buy fishing and hunting licences and Waltti travel cards for public transport. Kuopio brochures, maps and application forms are also available free of charge. The Customer Service desk provides information on city services and tourist attractions in finnish, english and russian.

Customer Service at the Council Office Building
Street address: Suokatu 42
Postal address: PO Box 1097, 70111 Kuopio
Tel: +358 800 918 511 (toll-free number), or +358 17 185 044 (toll number)
tourist information: +358 17 182 584 (toll number)
Fax: +358 17 185 048
Email: kaupunkiymparisto(at)kuopio.fi

Opening hours:
Mon–Wed 8.00am–3.30pm
Thu 8.00am–4.00pm
Fri 8.00am-2.00pm

Exceptionally open:
Wed 23.12 8 am - 1 pm
Thu 31.12 8 am - 1 pm

Customer Service of the Maaninka district


Address: Maaningantie 32, 71750 Maaninka
Tel: +358 17 488 211
Email: asiakaspalvelu.maaninka(at)kuopio.fi

Opening hours:
Mon, Wed and Thu 8.00am–11am and 12 noon–3.00pm

Exceptionally open:
Closed 23.-27.12.2020
Closed 31.12.2020 after 1 pm

Customer Service of the Nilsiä district
 

Address: Nilsiäntie 78, 73300 Nilsiä
Tel: +358 17 482 220
Email: asiakaspalvelu.nilsia(at)kuopio.fi

Opening hours:
Mon-Thu 8.00am–11.00am and 12 noon–3.00pm
Fri 8.00am–11.00am and 12 noon–2.00pm

Exceptionally open:
Closed 23.-27.12.2020
Closed 31.12.2020 after 1 pm

Customer Service of the Juankoski district
 

Address: Juankoskentie 13, 73500 Juankoski
Tel: +358 17 188 400
Email: asiakaspalvelu.juankoski(at)kuopio.fi

Opening hours:
Tue and Wed 8.00am–11am and 12 noon–3.00pm