City Customer Services

City of Kuopio switchboard

Tel. +358 17 182 111
Monday–Thursday 8.00am–3.30pm, Friday 8.00am-2.15pm

You can search for contact details by name, telephone number, job title or department.


Customer Service at the Council Office Building

The Customer Service desk is located in the main lobby of the Council Office Building. General information is available, particularly relating to the urban environment: building, town planning, traffic and parking. You can also pay invoices sent by the city, buy fishing and hunting licences and Waltti travel cards for public transport. Kuopio brochures, maps and application forms are also available free of charge. 

Customer Service at the Council Office Building
Street address: Suokatu 42
Postal address: PO Box 1097, 70111 Kuopio
Tel: +358 800 918 511 (toll-free number), or +358 17 185 044 (toll number)
tourist information: +358 17 182 584 (toll number)
Fax: +358 17 185 048
Email: info(at)

Opening hours:
Mon 8.00am–4.00pm
Tue-Thu 8.00am–3.30pm (June-August 8.00am-3.00pm)
Fri 8.00am-2.00pm

Exceptionally open:
Mon 27.3. 8.00am-18.00pm
Fri 31.3. 8.00am - 12.30pm (personnel training)
Thu 6.4. 8.00am - 13.00pm

Customer Service of the Maaninka district

Address: Maaningantie 32, 71750 Maaninka
Tel: +358 17 488 211
Email: asiakaspalvelu.maaninka(at)

Opening hours:
Mon, Wed and Thu 8.00am-11.00am and 12.00 noon-3.00pm

Exceptionally open:
Thu 6.4. CLOSED

Customer Service of the Nilsiä district

Address: Nilsiäntie 78, 73300 Nilsiä
Tel: +358 17 482 220
Email: asiakaspalvelu.nilsia(at)

Opening hours:
Mon calls only; 8.00am-11.00am and 12.00 noon-3.00pm
Tue-Wed 8.00am-11.00am and 12.00 noon-3.00pm
Thu calls only; 8.00am-11.00am and 12.00 noon-3.00pm
Fri 8.00am-11.00am and 12.00 noon-2.00pm

Exceptionally open:
Thu 6.4. 8.00am - 13.00pm