City Customer Services


City of Kuopio switchboard


Tel. +358 17 182 111
Monday–Friday 8.00am–3.30pm

You can search for contact details by name, telephone number, job title or department.

Kuopio Info
 

Kuopio Info is closed for the time being because of the coronavirus.

KUOPIO INFO SERVICE NUMBER
0800 182 050 is open mon-thu 9 am – 3 pm and fri 9 am – 2 pm.

TOURISTS
+358 17 182 584 is open mon-thu 9 am – 3 pm and fri 9 am – 2 pm.
Tourism tips at www.kuopiotahko.fi.

BUS CARDS
Waltti card refilling places:
https://vilkku.kuopio.fi/en/ticket-and-fares/sales-points
kaupunkiymparisto(at)kuopio.fi

KUOPIO MUSIC CENTRE AND KUOPIO CITY THEATRE
www.kuopionmusiikkikeskus.fi
www.kuopionkaupunginteatteri.fi

You can also buy tickets in Sokos, R-kioski, www.lippu.fi and 0600 900 900 (2€/min+mpm/pvm).

Kuopio Info
In the Apaja Shopping Centre
Street address: Kauppakatu 45
Postal address: PO Box 228, 70101 Kuopio
Tel: +358 800 182 050 (toll-free number), +358 17 182 584 (toll number)
Email: palveluneuvonta (at) kuopio.fi

Customer Service at the Council Office Building


The Customer Service desk is located in the main lobby of the Council Office Building. General information is available, particularly relating to the urban environment: building, town planning, traffic and parking. You can also pay invoices sent by the city, buy fishing and hunting licences and Waltti travel cards for public transport. Kuopio brochures, maps and application forms are also available free of charge.

Customer Service at the Council Office Building
Street address: Suokatu 42
Postal address: PO Box 1097, 70111 Kuopio
Tel: +358 800 918 511 (toll-free number), or +358 17 185 044 (toll number)
Fax: +358 17 185 048
Email: kaupunkiymparisto (at) kuopio.fi

Opening hours:
Mon–Thu 8.00am–3.30pm
Fri 8.00am–2.00pm

exceptionally open:
Thu 9.4. 8.00am-2.00pm
Thu 30.4. 8.00am- 2.00pm
Thu 18.6. 8.00am-1.00pm
 

Customer Service of the Karttula district

 

Closed until 17.4.2020


Address: Kissakuusentie 6, 72100 Karttula
Tel: +358 17 184 906, or +358 17 184 963
Fax: +358 17 184 999
Email: asiakaspalvelu.karttula (at) kuopio.fi

Opening hours:
Mon–Thu 8.00am–11am and 12 noon–3.00pm
Fri 8.00am–11.00am and 12 noon–2.00pm

exceptionally open:
Fri 13.3. closed
Fri 27.3. closed
Fri 3.4. closed
Thu 9.4. closed
Fri 24.4. closed
Thu 30.4. closed
Fri 22.5. closed
Thu 18.6. 8.00am-1.00pm
 

Customer Service of the Maaninka district

 

Closed until 17.4.2020.


Address: Maaningantie 32, 71750 Maaninka
Tel: +358 17 488 211
Email: asiakaspalvelu.maaninka (at) kuopio.fi

Opening hours:
Mon, Tue and Thu 8.00am–11.00am and 12 noon–3.00pm

exceptionally open:
Thu 9.4. 8.00am-2.00pm
Thu 30.4. 8.00am- 2.00pm
Thu 18.6. 8.00am-1.00pm
 

Customer Service of the Nilsiä district

 

Closed until 17.4.2020.

Address: Nilsiäntie 78, 73300 Nilsiä
Tel: +358 17 482 220
Email: asiakaspalvelu.nilsia (at) kuopio.fi

Opening hours:
Mon 8.00am–11.00am and 12 noon–4.00pm
Tue–Thu 8.00am–11.00am and 12 noon–3.00pm
Fri 8.00am–11.00am and 12 noon–2.00pm

Customer Service of the Juankoski district

 

Closed until 17.4.2020.


Address: Juankoskentie 13, 73500 Juankoski
Tel: +358 17 188 400
Email: asiakaspalvelu.juankoski (at) kuopio.fi

Opening hours: Mon–Wed 8.00am–3.00pm