Frequently asked questions

Here you can find answers to frequently asked questions about energy saving, electricity contracts etc.

What kind of electricity contract is good to choose?

The contract types differ from each other in terms of validity and pricing.

Valid until further notice: the electricity sales contract between the electricity provider and the customer remains in force until it is terminated. The price of electrical energy and the basic charge are known in advance.

Fixed-term contract (for 1 or 2 years, for example): the electricity sales contract remains valid for a predetermined time and will be automatically terminated at the end of this period. The price remains fixed throughout the fixed-term period.  
Market-based: a contract where the price of electricity is generated in compliance with a formula determined in the contract. In most cases, the pricing is tied to the hourly changing market price.

More information about contract types, electricity price comparison etc.:

Energy authority
Frequently asked questions at Sähkö page
Electricity price comparison

How can I follow my own electricity consumption?

Energy saving succeeds best when you know how much and when you use energy. 
Some energy companies offer their clients electricity and district heating consumption`s monitoring service.  
For example Väre`s customers can follow their electricity consumption by Väppi-application. 

Read more:

Fingrid Datahub
Väre, Väppi-application 

How do I know about possible power shortages?

Currently energy companies offer their clients SMS message service and inform about power cuts. You can get this service by informing your phone number at company`s web page. 

What are the biggest energy saving subjects in household?

About half of household energy goes to heating, 30 % to home electronic devices and 20 % to water heating. These are also the biggest energy saving subjects.  
You can save heating expenses by reducing the room temperature by at least 1 degree. Recommended room temperature is 20-21 degrees, in bedrooms 18-20 degrees. Down a degree means 5% lower consumption.  
Always switch off all electrical appliances and unplug charging cables that you are not using. Also check your fridge and freezer temperatures. Suitable fridge temperature is 2-6 degrees and for freezer -18 degrees. Switch off tv, computers and other devices after using. Wash clothes and dishes when machines are full. Save in cooking and make few kinds of food in the oven at the same time.  
Most of domestic hot water is used for washing. Take shorter showers. Avoid running the taps unnecessarily. 

Read more:

Down a degree - saving tips

How can I prepare for possible power outages?

Power outages are possible when consumption exceeds production and import. This can happen during long and windless periods of frost, or in the event of production and distribution disruptions. Reduce the risk of power shortages by your own electricity use, especially during peak hours and whenever the authorities of the energy company announce an imminent power shortage.

The general peak hours are 8-10 am and 4-8 pm on weekdays. Postpone consumption to another time.

Download the Fingrid Hourly Price app on your phone and follow the electricity price, which reacts to the electricity supply and demand situation.  

Make sure that the contact details you provide to the energy company are up to date. This will give you quick information about an imminent power shortage or outage.  

Read the instructions on the preparedness website and act accordingly.

Why streetlights are on in a day time, or at night and on weekends lights are on in city`s buildings? Isn`t it possible to switch off streetlights for example at night for energy saving reasons?

City of Kuopio clarifies timing of lightning on streets and common areas and renews lights. City continuously invests to a new light technology in streetlights, such as led-lights and distant leading switches. By these actions energy effectivity of streetlights improves and lightning times are easier to regulate.

At the moment we have 16% streetlights of the new technology, our aim is to get 100 % until year 2030. Streetlights are on at night for safety reasons, for example lightning near pedestrian crossings is important. However city maps out the areas where it is safe to switch off the lights.

Sometimes streetlights are on in a day time because of checking and changing broken lamps. Lights have to be switched on, so it is possible to see which of them are out of order.  
In some city buildings lights are on at night and on weekends, because some business premises are in use also in this time. Users are reminded to switch off the lights after using. City also monitors in future using of inside lights and reduces the lightning of buildings at night.

Why city keeps the pedestrian street and the market place defrosted if we have to save energy?

City of Kuopio owns the defrosting system of the pedestrian street and the market place. Defrosting works by a district heating produced by Kuopion Energia. It means, that along with a district heating producing we are getting electricity. So, defrosting do not add any electricity consumption. If we would defrost streets by electricity, this concern would be very well-grounded. Because of the defrosting system we can decrease using of sand and machines, save surfaces and prevent slipping and physical damages.