The city of Kuopio’s Corona Help Line


The city of Kuopio has opened a Coronavirus help line for its residents The telephone number for the help line is 044 704 6700 and it is open weekdays from 8am to 2pm.

You can call the help line at 044 704 6700 if you suspect having a coronavirus infection or in other issues concerning the Coronavirus.

What to do if you suspect having a Coronavirus infection?


If you’re suffering from respiratory symptoms but are otherwise quite well, please stay at home and follow the general guidelines for self-care of respiratory infections, for example here: www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public

If you’re suffering from an upper respiratory tract infection and you feel that you can not cope with the self-care instructions provided, please call your local health center during office hours. Always contact your health care center by phone before doing anything else. Do not seek treatment before calling first. Contact your local health care team here: “Appointment Search”. Outside office hours, contact the emergency Puijo Hospital (Kuopio University Hospital) by calling 116 117. 

  • Mon-Thu from 4pm to 10pm
  • Fri from 3pm to 10pm
  • Weekends and public holidays from 8am to 10pm


In life-threatening situations always call the emergency number 112.

Do not call the emergency line 116 117 unless it is necessary


The emergency line, 116 117, at the Kuopio University Hospital (KUH) has been heavily overloaded due to numerous calls regarding the Coronavirus. KUH advises you to contact them about the Coronavirus only if you are in such a condition that you can not cope with self-care instructions and in addition:

  • your respiratory symptoms have continued over seven (7) days
  • if you develop problems breathing or your general condition deteriorates.


You must not call the emergency line regarding a need for quarantine, for making appointments for blood tests, or about a doctor’s note for sick leave. In such matters, please contact your local health care center or occupational health provider.

Support for you and your family during the Coronavirus outbreak


The novel Coronavirus and the current situation raise many questions. You can contact the customer service of our social services at 044 718 3930 in matters regarding support and psychosocial support for you or your family.

The Kuopio shelter also provides support for those experiencing domestic violence or a threat thereof around the clock at 017 183 393.

Avoid public places. Stay at home and keep a physical distance from others. This will slow down the spread of the coronavirus and protect vulnerable groups.