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Our English website is still under construction! Thank you for your patience! From below you can find the most important contact information.

Contact information of city services, medical care and social emergency services

City customer services

City of Kuopio switchboard
Tel. +358 17 182 111
Mon–Thu 8.00 am–11.00 am and 12-3.30 pm. Fri 8 am-11 am and 12-2.15 pm

Customer Service at the Council Office Building
Address: Suokatu 42
Tel: +358 800 918 511 (toll-free number), or +358 17 185 044 (toll number)
Email: kaupunkiymparisto(at)kuopio.fi
Opening hours:
Mon 8 am–4 pm
Tue-Thu 8 am–3.30 pm (June-August 8 am-3 pm)
Fri 8 am-2 pm

Tourist information: +358 17 182 584 (toll number)
Email: info(at)kuopio.fi

Urgent medical care and emergency service

Emergency services are provided by team doctors during office hours.

Emergency services outside the office hours are provided at Puijo Hospital KYS
(Puijonlaaksontie 2). Always call 116 117 before coming to the emergency clinic.
Opening hours:
Mon-Thu 4–10 pm
Fri 3–10 pm
weekends and public holidays 8 am–10 pm.

In case of emergency always call 112.

Social emergency services

Contact Kuopio Emergency Social Services through the Emergency Response Center’s number 112.

Family Services and Child Welfare
guidance by phone 044 718 3729 on weekdays 9 am-3:30 pm,
except on Tue 10 am-3:30 pm

Adult social work
guidance by phone 017 183 970 on weekdays 9-11 am and 2-3 pm
guidance by visiting (Tulliportinkatu 37 F, 1st fl.) 9 am-3 pm

Impact of the situation in Ukraine in Kuopio
More information

123 000



the 8th largest city in Finland


Finland's 2nd most attractive city


The year of foundation